Your experience as an Trail Appliances customer is very important to us. Your feedback is welcomed as it allows us to provide you with the best customer experience possible.
As part of our Service Promise to you, Trail Appliances backs up your purchase with a professional parts and service team. Our factory-trained service technicians provide speedy in-home repairs at your convenience.
When preparing to call or email our Customer Care team with your service request, please make sure you have the following information ready so we can help you more quickly:
To book a service call, contact our Customer Care Team :
General Enquiries: firstname.lastname@example.org
If you require a technician for your appliance in Kelowna or Victoria, one of our representatives will help you arrange an appointment with an authorized service provider.
We service major appliances purchased from Trail Appliances that are:
If you choose not to repair your appliance after having it diagnosed by one of our technicians, simply bring a copy of your paid work order in to the store to receive a $50 credit towards the purchase of a new unit.