Service Request Form

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Store Manager:
Trail Appliances
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Parking may be scarce due to construction.
Reliable Parts Kiosk
Showroom Hours
Monday 7:00 am - 7:00 pm
Tuesday 7:00 am - 7:00 pm
Wednesday 7:00 am - 7:00 pm
Thursday 7:00 am - 7:00 pm
Friday 7:00 am - 7:00 pm
Saturday 7:00 am - 7:00 pm
Sunday 7:00 am - 7:00 pm


Pick-ups available Mon-Sat 9am-4pm


Reliable Parts
Phone: (604) 437-0354
Mon - Fri 9:00 am - 5:30 pm
Saturday 9:00 am - 5:00 pm
Sunday Closed
Trail Appliances does not sell appliance parts; however, to streamline parts availability to you, Trail Appliances has invited Reliable Parts, the parts experts, into our stores.
Nearby Stores
Fill out the form below to contact us regarding a service request.
Personal Information
Address
Product
Thank you for providing your complete model and serial number from the appliance tag. It gives us a lot of information and can help us complete your repair faster.
Purchase Date
An accurate purchase date is required for warranty service. If your product is out of warranty then only the year of purchase is required. Thank you.
Description of Problem
This is only a request. Someone will contact you shortly to schedule an appointment.
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My Store:
  • Phone
  • Customer Care
mon 9:00 AM - 6:00 PM
tues 9:00 AM - 6:00 PM
wed 9:00 AM - 6:00 PM
thurs 9:00 AM - 6:00 PM
fri 9:00 AM - 8:00 PM
sat 9:00 AM - 5:00 PM
sun 11:00 AM - 5:00 PM
Customer Care Hours
My Store:
Thank you for booking an appointment with an In-Store Product Expert. If you wish to make a service appointment please contact us