Store Manager:
Trail Appliances
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Parking may be scarce due to construction.
Reliable Parts Kiosk
Showroom Hours
Monday 7:00 am - 7:00 pm
Tuesday 7:00 am - 7:00 pm
Wednesday 7:00 am - 7:00 pm
Thursday 7:00 am - 7:00 pm
Friday 7:00 am - 7:00 pm
Saturday 7:00 am - 7:00 pm
Sunday 7:00 am - 7:00 pm

Pick-ups available Mon-Sat 9am-4pm

Reliable Parts
Phone: (604) 437-0354
Mon - Fri 9:00 am - 5:30 pm
Saturday 9:00 am - 5:00 pm
Sunday Closed
Trail Appliances does not sell appliance parts; however, to streamline parts availability to you, Trail Appliances has invited Reliable Parts, the parts experts, into our stores.
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Return Policy Return Policy

Trail Appliances Return Policy

Our goal is to provide you with a seamless and comfortable shopping experience. If you are not satisfied with your purchase, you can return it within 7 days of the delivery, under the following conditions*

  • Used appliances cannot be returned
  • 20% restocking fee (maximum $300) will be applied to the return of any item with open, altered or missing packaging
  • No fees applied to returned items that are sealed in their original factory packaging

The following items cannot be returned:

  • Special order items
  • Floor model, Open box or other “As Is” purchases
  • Parts and Accessories
  • Previously installed product

* These terms do not apply to returns that are related to service or repair issues. Any request for a return due to service and repair concerns must follow the manufacturers' warranty terms and conditions.


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2876 Rupert Street
V5M 3T7
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