Victoria Showroom
Vancouver Island's premier showroom featuring 14 inspiring kitchens, an on-site warehouse, and a dedicated local delivery fleet that serves Victoria with care.
TrailAppliances Victoria Store
- Address
101-2360 Millstream Road
Victoria, BC, V9B 3R3
Store Hours
- monday
- 10:00 AM - 6:00 PM
- tuesday
- 10:00 AM - 6:00 PM
- wednesday
- 10:00 AM - 6:00 PM
- thursday
- 10:00 AM - 6:00 PM
- friday
- 10:00 AM - 6:00 PM
- saturday
- 10:00 AM - 6:00 PM
- sunday
- 11:00 AM - 5:00 PM
Pickup Hours
- monday
- Closed
- tuesday
- 10:00 AM - 4:00 PM
- wednesday
- 10:00 AM - 4:00 PM
- thursday
- 10:00 AM - 4:00 PM
- friday
- 10:00 AM - 4:00 PM
- saturday
- 10:00 AM - 4:00 PM
- sunday
- Closed
Pickup Location
Orders from this store can be picked up from the following warehouse:
- Victoria Warehouse
101-2360 Millstream Road
Victoria, BC, V9B 3R3
We've made it easy for you to access quality parts by inviting Reliable Parts into our stores. With these experts on site, not only do you have direct access to an inventory of more than 1 million parts, but you'll get your parts faster too!
- Phone
- 604.999.1784
Reliable Parts hours
- monday
- 10:00 AM - 6:00 PM
- tuesday
- 10:00 AM - 6:00 PM
- wednesday
- 10:00 AM - 6:00 PM
- thursday
- 10:00 AM - 6:00 PM
- friday
- 10:00 AM - 6:00 PM
- saturday
- Closed
- sunday
- Closed
Services that make life easier
In-House Delivery & Expert Installation
Scheduled when it works for you
Flexible Financing Options
Make it fit your budget
Extended Warranty Plans
Extra peace of mind
Ongoing Service & Support
Our local customer service team are here long after the sale
Same-Day Pickup Available
Select items ready to take home today
Welcome to Our Victoria Showroom
This is a place where shopping for appliances actually feels inspiring, not overwhelming. With an on-site warehouse and Victoria's only dedicated appliance delivery fleet, we make it easy to shop local and get what you need fast.
What customers are saying
Verified customer reviews
John de Jong
·7 months ago
Michelle Pritchard
·3 months ago
Mannie Ross
·2 weeks ago
Jan Hornford
·3 months ago
Kevin Warren
·3 months agoWhy Trail Beats the Big Box Store Experience
We know you have options. Here's why Vancouver Island residents choose Trail Appliances:
Real Expertise, Not Scripts
Our Product Specialists have spent an average of 15 years in the appliance industry and receive ongoing training from our manufacturers. They're not reading from a script; they genuinely know these appliances inside and out. Got a question about steam ovens? Counter-depth refrigerators? Induction cooking? They've got all the answers.
Multi-lingual team
Members of our Victoria showroom team can provide expert guidance in English, Spanish, Hindi, Mandarin, or Cantonese. We're here to help you make confident decisions in the language you're most comfortable with.
Touch, Test, Explore
Unlike warehouses with boxed inventory, our showroom lets you open every door, push every button, and see exactly how that French door fridge fits your meal prep routine. Compare brands side-by-side without wandering through endless aisles.
Victoria's Local Advantage
Here's what makes us different: we have an on-site warehouse, our own delivery team, and a fleet of trucks dedicated exclusively to the Victoria region. That means faster delivery, local service, and the option to pick up your purchase without ever leaving the city. Try getting that from an online retailer or mainland big box store.
Your Budget, Your Timeline, Zero Pressure
Whether you're renovating your entire kitchen or replacing a single appliance, we have options from practical to prestigious. Take your time. Come back three times. We're not going anywhere, and we're definitely not pressuring you.
Island Service That Actually Shows Up
When you need delivery, installation, or service down the road, you're dealing with a BC company that's been serving local families since 1974. Our Victoria team knows the island, shows up when scheduled, and treats your home with respect.
Clearance Centre On-Site
Looking for a deal? Our integrated Clearance Centre offers scratch & dent, overstock, and discontinued models at prices that make sense. Shop full-price and clearance all in one visit.
Frequently Asked Questions
We're minutes away from Exit 14 of the Trans-Canada Highway, making it easy to reach from anywhere in the Greater Victoria and Vancouver Island.
We're specialists, not generalists. Our team focuses exclusively on appliances, so they know products deeply. Plus, we have an on-site warehouse and our own Victoria delivery fleet – meaning faster service and local support. And we're a BC-based company that's been serving Island families since 1974.
Absolutely! With our on-site warehouse, many appliances are available for same-day pickup. You never have to leave Victoria to get what you need.
Yes! While our delivery fleet is based in Victoria, we serve the Greater Victoria area and beyond across Vancouver Island.
Absolutely – that's the whole point! Our showroom has hundreds of displayed appliances that you can touch, open, and test. It's the best way to make a confident decision.
Yes! We have an on-site Clearance Centre where you can find scratch & dent, overstock, and discontinued appliances at great prices. Shop full-price and clearance all in one visit.
Over 50 brands including LG, Samsung, Bosch, KitchenAid, Miele, SubZero/Wolf, Dacor, Thermador, Whirlpool, GE, and many more – from everyday essentials to luxury investments.
Yes! Many of our Victoria team members provide expert advice in English, Spanish, Hindi, Mandarin, or Cantonese.
With our on-site warehouse and dedicated Victoria delivery fleet, we often offer same-day or next-day delivery. Specific timing depends on product availability and your schedule.
We're here for the long haul. Our Victoria team provides ongoing service and support, and we're not going anywhere.