Shop with confidence with our Price Match Guarantee
How does our Price Match Guarantee work?
If you find a lower advertised price at Trail or elsewhere for the same brand and model, we’ll match it.
Two things are guaranteed: your child will stain white tops, and Trail Appliances will always give you the best price. Thanks to our Price Match Guarantee, if you find the same brand and model at a lower advertised price, we’ll happily match it.
Great decisions start with saying ‘yes’ to shopping at Trail Appliances... and probably ‘no’ to white tops for preschoolers.
Haven’t purchased yet
If you find a lower advertised price at one of our competitors, we’ll match it*.
Already purchased with us
If you find a cheaper price, you can do so up to 30 days after delivery of your appliances, or 9 months after the date of your order, whichever is earlier and we’ll refund the difference*.
All Price Match requests are subject to our Price Match Policy.
Frequently Asked Questions about our Price Match Guarantee
It’s easy to request a price match. All you need to do is to connect with your Product Specialist, either online or in-store.
Absolutely! We stand behind our pricing and our service.
Our Product Specialists will ask you to provide:
- the brand name and model number of your Trail Appliances product;
- a link to a webpage or a copy of a current flyer or other advertising that shows the Competitor Product, including brand name and model number, is available for purchase from the competitor in the local trade area; and
- proof of the Competitor Price.
Proof of the Competitor Price must be valid, as determined by Trail Appliances in its sole discretion. Valid proof may include a copy of an online or print advertisement, but does not include handwritten prices or verbal assurances. If you have already purchased your appliance from us, we may ask you for additional information (such as proof of purchase of your Trail Appliances product, proof of your identity and payment card information) prior to confirming this Price Matching Policy applies or providing you with the requested price match.
Once you provide the above information, we’ll be able to confirm if this Price Matching Policy applies to your Trail Appliances product.
The Competitor’s price must be in Canadian dollars and in effect at the time you request a price match. Trail Appliances will not honour expired or unavailable competitor prices. Competitor prices that are due to advertising errors or misprints, restricted offers, mail order offers, rebates or coupons, or free or bonus offers are excluded from this Price Matching Policy. Competitor prices must be generally available to the British Columbian public. Individualized or personalized pricing (such as a promise from a manager of another retailer to you) and specialized discounts (such as volume or wholesale pricing; corporate pricing; builder contract pricing; bid pricing; membership, group or club pricing; prices from an online auction, bid or retail aggregator site; or credit, lease or financing program prices) are excluded from this Price Matching Policy.
This Price Matching Policy does not apply to Competitor Prices for Competitor Products that are sold in limited-time offers or in limited quantities, or are refurbished, open-box and scratched or dented or otherwise on clearance.
Our Price Match Guarantee applies to products only. Prices for taxes, delivery, shipping, warranty plans and add-on or related services (such as prices for installation, maintenance or repair) are excluded. Certain products are excluded from our Price Match Guarantee including refurbished, open-box and scratched or dented products; close-out models and liquidation or clearance products; and all Miele products. Competitor Prices that are due to advertising errors or misprints, restricted offers, mail order offers, rebates or coupons, or free or bonus offers are excluded.
For complete terms & conditions, please see our Price Matching Policy
Local family owned & operated
Founded in Calgary 50 years ago, we’re proud to help you get the best appliances for your family’s needs.