Proudly Canadian
Local Family-owned & Operated Since 1974
We’re proud to be Western Canada’s largest independent appliance retailer. From humble beginnings on Macleod Trail in Calgary, we’ve grown to 19 stores across British Columbia, Alberta and Saskatchewan through a commitment to family and community values.
Our team are ready to help you navigate whatever lies ahead. As a family-owned and local business, we are unwavering in our dedication to making everyday life better for Canadians.
Empowering you
Service + Customer Care That Only Locals Can Deliver
No third-parties. No delays. No worries. We have our very own team of delivery experts and our own fleet delivery trucks, so you never have to deal with a middle-man and your appliances are delivered on time.
It’s stress-free from showroom to your room.
Inspiring showrooms near you
We’ve handpicked the best brands from around the world to satisfy your inner techie, your inner designer, and your not-so inner accountant.
In-house delivery team
We deliver washers, dryers and fridges, not flowers. To us, the job’s not done until your appliance is happily in your home. No hassles. No heavy-lifting.
Local customer support
Based in our Annacis Island location, our 100+ Customer Support team are on stand-by ready to help you at a moment’s notice.
Save up to 70% every day on clearance
Our clearance includes open-box products, display models, and brand-new items, all tested to work perfectly. Shop confidently and enjoy the savings—a smart choice for quality and value.
We’ve Been Creating Inspiring Moments at Home for 50 Years
Trail offers a wide selection of top brands, supported by local ownership, 12 stores, 550+ employees, and excellent online and customer support.
Working together
As a family-owned business, relationships are important. We have strong ties with our 65+ Canadian and global supplier partners and have been proactively collaborating to ensure we’re ready to help you, no matter what lays ahead.
Learn moreFinancing available
We get it. Uncertain market conditions can cause stress, but we’re here to help. Our flexible financing options ensure you can bring home the appliances you need without worry.
Buy now, Pay laterClearance
As times get tough, we get tougher. With Western Canada’s largest appliance Clearance Centres, you can find 1000’s of appliances at one-of-a-kind prices.
Find a Clearance Centre
Western Canada
Community Involvement
Every one of our 550 team members live, work, and play in British Columbia.
From our Product Specialists to in-house Delivery Drivers to Customer Care and more, we are proud to give back to our community.
Reviews From Verified Trail Appliances Customers
We have purchased both our fridge and washer/dryer from Trail. The salespeople are never pushy and really take the time to sit with you and discuss your needs, rather than just trying to push a sale, which we have found at other stores. We experienced exceptional service from both Asa at the store and the delivery guys who delivered the appliances
K KT·RichmondStaff at the big box stores either had limited product knowledge or were too busy. When we walked in here, Fred Norman walked over and warmly greeted us - a pleasant surprise! He made the whole experience so enjoyable. He's knowledgeable, didn't rush us & followed through with great service afterwards. Great pricing too.
B BB·VancouverWe shopped around but Trail is local and could deliver quickly, remove and set up the new fridge. Also, the delivery techs were super nice and arrived when they said they would - always updating!
ML M Lorraine·Vancouver
