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Store Manager:
Trail Appliances
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Parking may be scarce due to construction.
Reliable Parts Kiosk
Showroom Hours
Monday 7:00 am - 7:00 pm
Tuesday 7:00 am - 7:00 pm
Wednesday 7:00 am - 7:00 pm
Thursday 7:00 am - 7:00 pm
Friday 7:00 am - 7:00 pm
Saturday 7:00 am - 7:00 pm
Sunday 7:00 am - 7:00 pm

Pick-ups available Mon-Sat 9am-4pm

Reliable Parts
Phone: (604) 437-0354
Mon - Fri 9:00 am - 5:30 pm
Saturday 9:00 am - 5:00 pm
Sunday Closed
Trail Appliances does not sell appliance parts; however, to streamline parts availability to you, Trail Appliances has invited Reliable Parts, the parts experts, into our stores.
Nearby Stores

Support Centre

Here are the many ways you can contact us:

Email Us

Email our Online Product Experts at and they will be happy to help you with any enquiry.

Chat with Us

Chat with us and let us know how we can help.

Service & Repair

Tel: 604 777 3300  Toll Free: 1 888 804 3111
Mon - Sat: 8:30am - 5pm
Sunday: Closed

If you require a technician for your appliance in Kelowna or Victoria, one of our representatives will help you arrange an appointment with an authorized service provider.

Community Support & Donations

Visit our Community Involvement page for further details and to get in touch with your donation requests.

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Media Contact

Marketing Department

Phone: 604 233 2030

Head Office

Trail Appliances BC Head Office

Phone: 604 233 2030


We're Here To Help

My Store:
2876 Rupert Street
V5M 3T7
Customer Care Hours
My Store:
Thank you for booking an appointment with an In-Store Product Expert. If you wish to make a service appointment please contact us