The idea of buying a washer and dryer for the first time can be a daunting task. From the numerous options and brands available to learning all the technical jargon that comes with it - it's enough to make anyone's head spin. However, our recent experience at Trail Appliances changed our perspective entirely. Not only did we find the perfect washer and dryer for our space, but their exceptional customer service made the process so painless.
Our journey began with the realization that it was time to upgrade our old laundry machines which had come with our house when we moved in over 5 years ago. As a family of four, we really needed a good washer and dryer that could keep up with the amount of weekly laundry loads that we have.
Choosing the perfect washer and dryer from a wide selection
We were really excited but nervous to buy a new washer and dryer and as we made our trip to Trail Appliances, we were warmly welcomed by William (a Product Specialist in the Richmond Showroom). The store has a wide range of washer and dryer brands, sizes, and models on display. This allowed us to physically see and feel the machines, making it easier to narrow down our choices.
Expert advice from a Product Specialist made shopping easier
William guided us through the different options, explaining the features and benefits of each one. He also took the time to understand our needs and preferences, asking about our laundry habits, space constraints, and budget. It was clear that he genuinely wanted to help us find the perfect appliances for our family. He was able to make recommendations based on my criteria and give us the pros and cons of each model. Talking to him really helped me learn more about what I was looking for.
William and the team were so helpful in narrowing down our options to make the best choice for us. He was able to explain details in simple terms and made sure we understood everything. I found going in and speaking to someone rather than going online and reading about the appliances helped me feel confident in making this big decision.
Check out our video of us exploring Trail Appliances: instagram.com/reel/CxD1Oh4pSWQ/
Premium Delivery experience & professional installation
When it came to the delivery and installation process, Trail Appliances went the extra mile to ensure a seamless experience. They called to let me know they were 30 minutes away and to be prepared for delivery. They used a carpet to safeguard our floors, preventing any potential scratches.
The delivery team quickly removed our old washer & dryer and even gave me time to vacuum the dusty floor. They swiftly installed our new set and made sure everything was in perfect working order before they left.
They even took the time to explain to me that our pipes were older and that I should keep an eye for any leakage in the future. The whole experience was effortless and swift, and we couldn’t be happier with our new washer and dryer.
Things to consider before buying a washer and dryer
During my shopping experience at Trail Appliances, I now know to consider the following:
- Space and Dimensions: Measure the space where you plan to install the washer and dryer to ensure they will fit comfortably. This can limit your options.
- Type of Washer and Dryer: Decide between a top-loading or front-loading washer, and consider whether you want a matching washer and dryer set or different brands/models.
- Capacity: Determine the capacity you need based on the size of your household and laundry loads. Larger families may require bigger drums.
- Energy Efficiency: Look for appliances with an Energy Star certification to save on energy and water costs.
- Installation and Ventilation: Ensure your home is equipped for the installation, including proper electrical or gas connections and ventilation for the dryer.
- Dryer Door: How you want the Dryer to open, as Dryer doors can open from the left or right.
Life is easier with our new laundry appliances
Having used our Trail Appliances washer and dryer for nearly a month now, we can confidently say it's been a game-changer. The washer's capacity allows us to do laundry less frequently, while the efficient spinning cycle leaves clothes almost dry, speeding up the drying process.
Even when we opt for the dryer, it's a remarkably quicker experience, taking only an hour. This energy-saving upgrade has not only saved us time but also reduced our utility bills. In hindsight, we regret not making this switch earlier, as it's been a true money and time-saver for our household.
Who knew a new appliance would make such a difference! Thank you to Trail Appliances for making our washer & dryer shopping experience so easy.
