Appliance Service & Repair
Wait Times for Appliance Repair Services
Please note that due to circumstances beyond our control, appliance service companies across BC are experiencing an unprecedented high demand for service and repair. As a result, you may experience some delays in receiving service or parts while manufacturers and 3rd party servicers work through the backlog of requests.
We understand how frustrating it can be when an appliance isn’t working the way it should, so we want to help you get the quickest, best-quality service from the experts who know your appliances best.
Get Service from the Experts
Connecting directly with appliance manufacturers and third-party service specialists will get you top-quality technical assistance and repair knowledge, as they’re the best equipped to provide support for your appliance service and repair needs. As experts in their respective brands, they have unparalleled technical expertise, technician availability and access to parts to give you the quickest resolution for your service or repair inquiry.
TIP: To save time when connecting with a service specialist or manufacturer, have the following information ready to make the process quicker and smoother:
- The type of appliance
- The manufacturer or brand
- The model number and serial number
- The specific problem that you're having
If Your Appliance is Under Warranty
If your appliance is still under manufacturer warranty, connecting directly with the manufacturer can get your service issue resolved more quickly. You can use our helpful listing of manufacturers or third-party service specialists to address your issue. Click here to find an under-warranty appliance service provider.
If Your Appliance is Out-of-Warranty
If the manufacturer warranty on your appliance has expired and you don’t have an extended warranty plan, these service providers may be able to help you with your issue. Click here to find an out-of-warranty appliance service provider.
If Your Appliance has a Product Protection Plan (Extended Warranty)
If you’ve purchased a Product Protection Plan from Comerco (Trail’s extended warranty provider) and your product is outside the manufacturer’s warranty, please contact Comerco directly as they will be able to handle your concern much quicker than connecting with Trail.
Comerco Product Protection Plan (Extended Warranty) Contact Info
Phone:
Edmonds Appliances Warranty Information
Note: If you are a Edmonds Warranty holder, your warranty provider has been transferred from Edmonds to Trail’s Protection Plan Partner Comerco. If an issue does arise with your appliances within the manufacturer’s warranty or extended warranty period, and after the warranty has expired, please contact Comerco’s Support Team at the channels above and we will be happy to help you.
